Privacy Policy
1. Controller
Arhomani
Leemveldstraat 44, 3090 Overijse
info@arhomani.com
VAT BE 0633.569.851
Arhomani processes your personal data, being data that can lead to your identification, in the context of its activities. Our privacy policy informs you about the data we process when you use our website/webshop or when you have an agreement with Arhomani as a customer or supplier.
Your personal data is protected and processed in accordance with the General Data Protection Regulation (GDPR), in the Dutch General Data Protection Regulation (GDPR) No. 2016/679 of the European Parliament, which entered into force on May 24, 2016, and is applicable from May 25, 2018 at the latest.
This privacy policy applies to the website https://arhomani.com.
Arhomani is not responsible for the privacy policies of other sites and sources.
2. What personal data is collected and stored?
The following personal data is processed:
General personal information such as: first name, last name, email address, telephone number, address, and other data you have provided to Arhomani in the context of an agreement (date of birth, gender, bank account number, company name, VAT number, etc.).
Information to enable a purchase, reservation, or quote request and thus process it for the proper execution of our agreement and the associated services (transactions and payment information, shipping information, reservation date, etc.).
Information we may receive in the context of satisfaction surveys, complaints, or other communications you have sent to us.
Information entrusted with the customer's prior consent for announcing, proposing, or explaining achievements, projects, or other elements.
Data resulting from one or more visits to our website is stored in Google Analytics, but always anonymously. This data can never be traced back to a single person or organization.
3. Why is this personal data processed and what is the basis for processing it?
All personal data collected and processed by Arhomani is necessary:
for the execution of our agreements, to comply with legal obligations,
to inform you and for additional communication, and thus answer your questions via our website or by telephone,
to be able to contact you, if necessary, in writing or by telephone for follow-up,
for marketing purposes such as sending newsletters or participating in contests, always with prior consent and for which you can withdraw your consent at any time,
for the general management of your account on our website,
to process your payments,
the following processing takes place to comply with legal obligations:
for accounting purposes,
to guarantee your rights as a consumer,
to combat fraud, or for notification to government agencies or legally designated bodies.
For the processing of personal data, we rely on your consent and/or the necessity of the processing for providing our services to you, or on a legal obligation, or due to a legitimate interest.
4. How is the data collected?
Personal data is collected based on voluntary submission and disclosure by the customer. This occurs
Through personal contact using Arhomani's address, telephone, or email address,
through the forms and the input fields provided on the website, such as: contact form, reservation form, quote request form, order form, profile or account with login, and shopping cart.
The collection of this data is necessary for the performance of Arhomani's services.
5. Access, duration, and retention of the collected data
Your personal data will be retained for as long as is strictly necessary to achieve the purposes for which your data was collected, in accordance with legal, regulatory, and internal requirements in this regard.
Your data will be processed exclusively for and by Arhomani. This information will not be disclosed to third parties, except when necessary for the performance of services or the delivery of products, or with prior consent.
For the technical processing of your data and the associated support, for example, with electronic CRM software, processing by shipping companies (bpost/dpd/My Parcel), processing through online payment providers (Mollie/MultisafePay/Paypal, etc.), or accounting packages (Yuki/silverfin, etc.), these third parties are granted exclusive and temporary access to your data. These third parties act within the strict limits of our instructions and are also obligated to always act in accordance with the GDPR when processing this data. This is how we guarantee the security and confidentiality of your data.
6. Security of your Data?
Your personal data is always treated confidentially. We take additional organizational measures to guarantee the security of your personal data as much as possible.
The data collected by Arhomani via the website is secured using the following measures:
Security via https:// (websites equipped with an SSL certificate),
Security via a unique login with email address and password for the CMS system, software program, accounting package, etc.
Anti-virus protection on the electronic devices used.
Additional measures that are also possible include extra security via 2-step verification or an authenticator app.
7. Your rights regarding the processing of personal data:
Right to access, correct, or supplement your personal data: You can always request access to your data and confirmation about whether or not your personal data is being processed. You will receive access to your data upon simple written request.
Right to be forgotten: You retain the right to have some or all of your personal data deleted.
Right to be forgotten: You retain the right to have some or all of your personal data deleted. Right to data portability: Under certain circumstances, you may have the right to obtain your personal data or transfer it to another data controller.
You can object at any time to the use of your personal data for direct marketing purposes.
You also have the right to request the withdrawal of your consent or to object to the processing of your personal data.
To exercise your right, you must contact us in writing, with proof of identity, at info@arhomani.com.
If you believe that Arhomani has not acted in accordance with data protection legislation, you can lodge a complaint with the Belgian Data Protection Authority at communication@apd-gba.be.
8. Contact
For questions or if you wish to exercise your data protection rights, you can contact Arhomani directly at info@arhomani.com or by mail at Arhomani, Leemveldstraat 44, 3090 Overijse.
To exercise your rights, you must provide proof of your identity, such as a copy of your identity card or passport for verification.
Disclaimer
Arhomani reserves the right to amend this Privacy Policy, within the limits of applicable privacy and data protection regulations. Implementing the amendment on the website is sufficient.
